Frequently Asked Questions
Everything you need to know about shopping with Afnan Perfumes Saudi Arabia
Are all products sold on the site authentic?
Yes, we guarantee that all perfumes sold on Afnan Perfumes Saudi Arabia are 100% authentic and sourced directly from our manufacturing facilities to ensure the highest quality standards.
How long does shipping take within Saudi Arabia?
We offer fast shipping across the Kingdom. Delivery typically takes 2-4 business days for major cities like Riyadh, Jeddah, and Dammam, and 5-7 business days for other regions.
What payment methods do you accept?
We accept a variety of secure payment options including Mada, Visa, Mastercard, Apple Pay, and Cash on Delivery (COD) for most locations within Saudi Arabia.
What is your return and exchange policy?
Due to the nature of beauty products and hygiene safety, we only accept returns or exchanges for items that are defective, damaged during transit, or incorrectly shipped, provided they are reported within 7 days of receipt.
Can I track my order status?
Absolutely. Once your order is dispatched, you will receive an SMS and an email containing a tracking link from our courier partner to monitor your shipment in real-time.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping options for those looking to share the luxury of Afnan. You can select the gift wrapping service during the checkout process.